Privacy policy

By using these web pages the customer accepts the terms and conditions as well as the information on them. The customer accepts that he/she will not use the information obtained here for forbidden or unlawful purposes or activities. If you do not agree with the terms and conditions, you are asked not to use these web pages.

NOVATOURS d.o.o. respects and safeguards your privacy. During the business process we shall use the information necessary to carry out the booking as well as the information related to your travel. The information that will be used is that provided by you of your own free will. We pledge that we shall not sell, announce or disclose this information to third parties. The collected demographic data will be disclosed to our media partners, to professionals and advertisers and are not related to any personally identifiable details. In order to provide special services, we may cooperate with a third party. A third party will have access to names and other contact details necessary to provide the requested services only when the customer registers for these services. A third party is not allowed to use personal information except for the purpose of providing the requested services. The information will be used in compliance with the privacy policy that was valid at the time when that information was collected. 

We may however, disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

  • conform to the edicts of the law;
  • comply with the order of a competent judicial authority in any jurisdiction;
  • comply with legal process served on our company;
  • protect and defend the rights or property of our company;

We use IP addresses in order to analyze trends, to process webpages, to track customer flow and collect wider demographic data. IP addresses are not related to any personally identifiable information whatsoever.

These web pages contain links to other websites. You should be aware that Novatours d.o.o. cannot be held responsible for the privacy policy on those websites. Please read the privacy statements of each website that collects personal information. This Privacy statement applies solely to information collected on these web pages.

 Access to all customer information is limited. The confidential information is accessible only to employees who need them in order to provide the requested service.

In the event that we decide to change our privacy policy, the information will be published on our home page so that the customers may always be informed about the information we collect, the way we use it and under what conditions, if there are any, we disclose it. If at any time we should decide to use personal information in a way different from that stated at the moment that the information was collected, we shall notify the customers via e-mail. The customers will be in a position to approve or not of our use of that information in a new manner. The information will be used in accordance with the privacy policy valid at the time the information was collected.

These web pages are intended for customer personal, non-commercial use. Users are not allowed to exchange, copy, disseminate, display, release or in any other manner whatsoever transfer or sell any information, service or product displayed on these pages without a written consent of Novatours d.o.o.

Sources of photos used on the website of the agency Novatours d.o.o.:
– an archive of Novatours d.o.o.
– Tourist board of Novalja (


Information on this website is considered true at the time they were published.
All information will be checked regularly, and errors will be removed immediately. Novatours d.o.o.  holds the right to change the information contained on this website without special notice.