Company information:
NOVATOURS travel agency
Lunjski put 45A
53291, Novalja
Croatia
ID: HR-AB-53-0285862
Tel:
+385 53 661 369
Fax:
+385 53 663 248
E-mail:
Facebook:
https://www.facebook.com/novatoursnovalja/
The Company is registered with the Court Register of the Commercial Court of Rijeka. Company Registration Number in the Court Register (MBS): 020018756
Personal Identification Number (OIB): 82084008806
Share capital: 20.000,00 HRK, paid in its entirety.
Management Board: Branko Mileta, director, authorised for representation of the company
IBAN: HR8824020061100371876
ERSTE&STEIERMAERKISCHE BANK d.d. Jadranski trg 3a, 51000 RIJEKA, CROATIA
SWIFT CODE : ESBCHR22
Complaints submitting:
In accordance with Article 10 Paragraph 3 of the Consumer Protection Act (“Narodne novine“, No. 41/14, 110/15), we inform the consumers that any complaints about the quality of our services can be submitted in written form at our headquarters. A confirmation for the received complaint will be issued in written form without delay.
Complaints can also be submitted
by post: Novatours d.o.o., Lunjski put 45a, 53291 Novalja, Hrvatska
by e-mail: info(at)novatours.hr
A response to the written complaint of the consumer will be given in written form no later than 15 days from the day of receipt of the complaint. Therefore, the consumer should provide an address for the delivery of the response.
Comments or questions are welcome.